Location: 259 Sierra Madre Villa Unit 103, Pasadena CA 91107
Job Position - Team Member
Reports to: General Manager
Employee Type: Part Time
Workdays and Hours: Monday - Sunday; Opening and Closing (varied - all times open)
Job Purpose
To guide each customer through the Yogurtland experience, before, during, and after the purchase.
Responsibilities
- Serve only quality products in a sparkling store
- Say Hi and offer sample cups
- Serve them wherever they are at the machines and register
- Suggest flavors and toppings
- Thank them and invite them back
- Top it with your unique personality!
ESSENTIAL JOB FUNCTIONS
- Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.
- Opening/Closing procedures
- Stocking inventory
- Cleanliness/Deep cleaning
- Wearing proper uniform
- Assist in training, coaching and development of newly hired Associates.
- Taste product to ensure quality standards are met.
- Is the “role-model” for outstanding customer service and overall Associate
- Ensures cleanliness, health and safety standards are maintained at all times.
- Other job-related activities as requested by Store Leader.
- Qualifications
- Fun - Creates an entertaining and enjoyable atmosphere
- Energetic - works with a sense of urgency
- Friendly - genuinely pleasant
- Respectful - polite and courteous to customers and team members
- Honest - straightforward, trustworthy, and reliable
- Helpful - prepared, eager, approachable, willing, and caring
- Responsive - observant, alert, interested, concerned
- Informative - knowledgeable, educational, and instructive
- Strong communication skills
- Basic food handling knowledge
- Proficient in English
- Ability to lift up to 40lbs
- Ability to stand for extended periods of time
- Ability to bend repeatedly
- Ability to multi-task and maintain a fast pace
- Ability to clean - sweep, mop, scrub floors, dust, wipe windows
- Ability to prep fruit
- Ability to clean restrooms
CORE COMPETENCIES
- Ability to maintain a fast pace.
- Ability to problem solve quickly and effectively.
- Effective customer service skills delivered with a friendly disposition.
- Ability to handle responsibility.
- Ability to communicate clearly and concisely.
OTHER REQUIREMENTS (LICENSES/CERTIFICATIONS)
- Food Handler's Card
NOTES
- As an absolute condition of employment, associates are required upon hire, to sign certain confidentiality and non-disclosure agreement(s).
- Statements contained herein reflect general details as necessary to describe the general function(s) of the job, level of knowledge and skill(s) typically preferred or required, and scope of responsibility entailed. Statement(s) contained herein should not be considered an all-inclusive listing of work requirement(s) or function(s). Employee(s) may perform other duties, as assigned, including work in other functional areas to cover absence(s), equalize peak work periods, or otherwise balance workload(s).
Job Types: Full-time, Part-time
Pay: From $16.93 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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