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The Fruit Artist - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit™ boxes, and cut fruit for treat products, following proper operational procedures. He or she also ensures service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience
Essential Job Functions and Responsibilities:
- Build arrangements according to our brand standards
- Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes
- Selects fruit for arrangements
- Wash, peel and/or cut various fruit to prepare for arranging
- Package arrangements or dipped fruit
- Receive and store fruit supplies, equipment, and utensils in refrigerators and other storage areas
- Performs cleaning tasks in accordance with the cleaning standards and works as a store team player; Clean work areas, equipment, utensils, and dishes
- Inform supervisors when supplies are getting low or equipment is not working properly
- Remove trash and clean kitchen waste containers
- Assist with receiving deliveries from vendors
- Follows proper food sanitation and handling procedures
- Demonstrates a strong understanding of product knowledge and quality standards
- Welcomes and connects with every customer to provide excellent customer service
- Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
- Assists customers in the selection and purchase of Edible® products
- Uses effective sales approaches and displays strong knowledge of product line; Effectively converts customer inquiries into sales
- Builds long-term relationships and builds the trust and loyalty of customers
- Maintains customer service area and equipment in a clean and appealing manner
- Responds to customer needs; Manages difficult customer situations in a calm and professional manner
- Follows standards for merchandising, stocking, rotating and storing all products
- Follows cash handling and register policies
- Follows inventory stocking and recording guidelines
- Takes responsibility to learn all aspects of the position
- Learns and demonstrates creating the Edible® Experience
- Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
Job Requirements:
- High School Diploma or equivalent preferred
- Previous experience working in customer Service or food service establishment preferred
- Excellent customer service and communication skills
- Demonstrated ability to sell and up-sell products
- Good math and money handling skills
- Positive attitude
- Enjoys working within a team
- Enjoys working in a fast-paced environment
- Drive and determination
- Desire for personal and professional growth
- Computer skills including Microsoft software and register skills
- Ability to lift, carry and/or push objects weighing up to 50 lbs.
- Ability to stand, bend, reach and scoop throughout assigned shift
Job Type: Part-time
Pay: From $15.00 per hour
Shift:
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Retail Associates & Cashiers: 1 year (Preferred)
Work Location: In person
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